Privacy Policy

Effective Date: April 26, 2026

HandsApp Pvt Ltd ("HandsApp", "we", "us", or "our") operates the HandsApp Messenger mobile application. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use HandsApp Messenger, we collect the following information:

• Phone Number: Used for account registration and verification via OTP.
• Profile Information: Your display name, profile photos, and about text that you choose to provide.
• Contacts: With your permission, we access your phone contacts to help you find other HandsApp users. Contact data is used only for this purpose.
• Messages & Media: Text messages, photos, videos, voice messages, and files you send through the app are stored on Firebase servers to enable message delivery.
• Status Updates: Photos, videos, and text you share as status updates, which automatically expire after 24 hours.
• Device Information: Device tokens for push notifications.

2. How We Use Your Information

We use your information to:

• Provide and maintain the messaging service
• Verify your identity through phone number authentication
• Deliver messages and media to intended recipients
• Send push notifications for new messages
• Show online status and last seen information (based on your privacy settings)
• Enable group chats and event features

3. Data Storage & Security

Your data is stored on Google Firebase servers with industry-standard security measures. We use Firebase Authentication for secure login, Firebase Firestore for message storage, and Firebase Cloud Storage for media files.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties. Your data is only shared with:

• Other Users: Your profile information and messages are visible to your contacts and group members as intended by the app's functionality.
• Service Providers: Google Firebase for infrastructure services.

5. Your Privacy Controls

HandsApp gives you control over your privacy:

• Last Seen: Choose who can see your last seen status (Everyone, My Contacts, Nobody).
• Profile Photo: Control who can see your profile photo.
• Status: Control who can see your status updates.
• Read Receipts: Toggle read receipts on or off.
• Blocked Contacts: Block users to prevent them from contacting you.

6. Data Retention

Messages and media are retained as long as your account is active. Status updates are automatically deleted after 24 hours. You can delete individual messages or clear entire chat histories at any time. When you delete your account, all associated data is removed.

7. Children's Privacy

HandsApp Messenger is not intended for children under the age of 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the app. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@handsapp.in
• Company: HandsApp Pvt Ltd, India